What We Collect and Why We Collect It
When you create an account, we collect registration details such as your name, email address and phone number. During a deposit or withdrawal through DANA, OVO or GoPay, we log the transaction reference and wallet identifier — not your full e-wallet PIN or credentials, which stay
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inside your own payment app. We also collect device identifiers, browser type and session timestamps to keep your account secure and to detect unusual login patterns. If you access the lobby from Tangerang or anywhere else in Indonesia, the IP address associated with that session is
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recorded for fraud-prevention purposes only. We do not sell your personal data to third parties. Data shared with payment processors — DANA, OVO, GoPay — is limited to what each processor needs to complete the transaction. Retention periods follow the requirements of applicable law; when data
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is no longer needed for a legitimate purpose, we schedule it for deletion. You can request a full account of what we hold by contacting our support team. Availability of certain account features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.